EH SuperHero

 Privacy Policy

When we considering value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our Talent Reality Show Voting App (referred to as the "Seper Hero App"). Please read this Privacy Policy carefully to understand our practices regarding your personal information.

Information We Collect:

1.1. Personal Information:

When you use the App, we may collect the following personal information from you:

Phone number

Username or nickname

Email address

1.2. Usage Information:

We may collect information about how you use the App, including:

App usage statistics

Use of Collected Information:

2.1. Personal Information:

We collect and use your personal information for the following purposes:

To verify your identity and ensure the integrity of the voting process

To enable you to vote for your favorite competitors in the talent reality show

To provide you with updates, notifications, and important information related to the show

To respond to your inquiries and provide customer support

To improve and optimize the App's performance and user experience

2.2. Usage Information:

We use usage information to:

Analyze App usage patterns and trends

Improve the functionality and features of the App

Ensure the security and integrity of the App

Perform troubleshooting and debugging activities

Data Security and Retention:

3.1. Security Measures:

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission or storage over the Internet is entirely secure, and we cannot guarantee absolute security.

3.2. Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. We will securely delete or anonymize your personal information when it is no longer needed.

Data Sharing and Disclosure:

4.1. Third-Party Service Providers:

We may engage trusted third-party service providers to assist us in operating the App and providing services to you. These service providers are contractually obligated to keep your information confidential and only use it for the purposes specified by us.

4.2. Legal Requirements:

We may disclose your personal information to comply with applicable laws, regulations, or legal processes. We may also disclose your information to enforce our rights, protect our users, or respond to legal requests.

Children's Privacy:

The App is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently collected personal information from a child under 13 years of age, we will promptly delete such information.

Your Choices and Rights:

6.1. Access and Modification:

You may access and update your personal information by contacting us at info@rfactory.lk.

6.2. Marketing Communications:

You have the right to opt out of receiving marketing communications from us. You can do so by following the unsubscribe instructions in the marketing emails or by contacting us at info@rfactory.lk.

Changes to this Privacy Policy:

We reserve the right to modify or update this Privacy Policy at any time. We will notify you of any material changes by posting the updated Privacy Policy within the App or by other means of communication. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact
info@rfactory.lk.